What is Digital Transformation & Why is it Important

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What is Digital Transformation & Why is it Important

That’s why change is always welcome when it comes to business processes. Companies that fail to revamp or change legacy systems are the ones that will be left behind in the digital age. Digital finance transformation has been the buzzword of the finance world for some time now and with search queries for digital finance courses, fintech courses & digital finance transformation courses… The key to cutting through the confusion is to see that digital transformation is not a single thing, but a multi-faceted journey with differing goals depending on your industry and digital maturity. Doing so will help you articulate what kind of digital transformation you’re really talking about, and plan accordingly.

Why is Digital Transformation in Finance Important

Thirdly, there are traditional requirements of innovation to improve the safety, comfort, and reliability of products. Unfortunately, finance professionals aren’t cybersecurity experts. That’s why it’s up to CFOs and other leaders to find a system that prioritizes information security. Within a digitalized system, sensitive data could be stored within a secure cloud-based system. SaaS solutions that are designed for finance teams often offer advanced security to protect sensitive data and limit those that access it, even within a team. As a whole, digital transformation is an umbrella term that describes any efforts of a business to utilize digital technology to improve or amend current operations.

Transforming the Customer Experience for a Global Remittance Service

Digital transformation can benefit financial services providers in many ways. For example, it can help them improve their operational efficiency by automating processes and reducing manual tasks. It can also help them enhance the customer experience by providing personalized, https://www.globalcloudteam.com/ convenient, and accessible services. Additionally, digital transformation can enable financial services providers to launch new products and services more quickly and at a lower cost. Digital transformation remained an important trend in banking in 2021.

Chances are, we routinely have to update those apps to get the latest enhancements for an improved or more secure user experience. A competitive job market is increasing the time-to-hire for employers. A lack of data trust can undermine customer loyalty and corporate success.

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Research in strategy reveals that an organization’s digital capability significantly impacts the firm’s financial performance. Firm performance is one of the key reasons why digital transformation is important. Digital transformation might be a little behind when it comes to finance back-office operations, but expect more businesses to start to shift their efforts.

Why is Digital Transformation in Finance Important

Look for the landscape to shift as new players enter the ERP space with specialized applications and microservices that sit on top of—and integrate with—ERP platforms. Cloud-based ERP will help ensure that you’re constantly updated on the latest release. Companies may see significant disruption in the offshoring and outsourcing space, with individual suppliers and their capabilities looking quite different than they do today.


With digital initiatives and innovations changing rapidly, it may be difficult for CFOs and corporate finance teams to choose the path and tools that are right for them. Technology is advancing so rapidly that it could take entire industries years to completely overhaul their outdated internal operation to implement new digital practices. Though finance departments have adopted digitization, customer-facing processes have been digitalized far more quickly than similar back-office updates. The result is a fast-paced game of catch up to update internal operations.

Why is Digital Transformation in Finance Important

Evaluate, prioritize and scope activities in a finance transformation roadmap that focuses on differentiators of success. Nearly 19% percent of finance talent with digital skills are actively looking for new jobs, compared to 11% of finance talent without digital finance competencies. Twenty-three percent of finance leaders rate their teams as proficient at digital competencies. However, Frankiewicz and Chamorro-Premuzic argue that DT is people’s problem at its core, not a tech problem. The problem is that we have designed transformation processes around tech, which makes it very difficult to think otherwise.

Financial Services

This process has a lot of benefits, through automation, like safer and faster transactions, 24×7 assistance, and hassle-free banking. This change is being adopted across financial institutions, to enhance customer satisfaction. Transforming business processes and adopting new ways of working for agility and experimentation are crucial to success. What do your customers and employees need most, and how can digital processes help? Future-forward finance leaders expect by 2025 for the teams to be far more skilled in providing counsel to business partners and services to stakeholders in a digital world. The skills they’ll need include strong business acumen, digital skills in robotic process automation , machine learning and natural language processing , as well as complex problem-solving skills.

69% of business leaders say digitalization initiatives are accelerating, and most expect digital technologies to dramatically transform their industry by 2026. Learn how the top CFOs are leading the finance function through digital transformation and enabling the organization to accelerate digitalization. Siemens AG is a German multinational corporation that needs no introduction. However, many of us may not be aware of their subsidiary, Siemens Mobility, although it has been a core business unit for more than a century. Most notably, they make rail coaches, railway management, and automation products.

Three Rules For Customer Experience Transformation In Financial Services

The appeal of these platforms lies in their ability to offer unbiased advice that is tailored to the user’s individual needs. The era of digital transformation is here for companies digital transformation in finance of all sizes and types, from Fortune 500s to startups. Organizations are already beginning to apply the technology to their data operations, helping expand analytics use to more …

  • Whether new to BlackLine or a longtime customer, we curate events to guide you along every step of your modern accounting journey.
  • AI-supported analytics is a powerful tool that can enable digital finance transformation by improving data quality, accuracy, and efficiency.
  • Driven by consumer adoption, fintechs’ transactional value is growing at 8.6 percent .
  • Digitalization in finance is a concept not too far fetched because of the level of progress that has been made in technology.
  • It’s bridging the gap between the striving and the successful until there’s less inequality and more shared wealth.
  • That’s because digital transformation solutions enable new capabilities and innovation by revamping the legacy systems bogging down a given process.

The finance sector is evolving, and so do the strategies to stay ahead of the competition. By understanding digital transformation in finance, you can develop a plan that will help your company not only keep up but thrive in this new era. We hope this guide has been helpful and provided some valuable insights into what digital transformation means for the world of finance. It was almost 4 years ago that JP Morgan Chase got the ball rolling in implementing digitalisation in business under the leadership of Marianne Lake, the then CFO of the company.

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Employees may need to be open to changes in organizational structures and operational processes. “What that finance transformation does is enable finance to transform from being a scorekeeper in the back office to becoming a partner and really driving revenue and customer experience,” he said. “So unless digital transformation enables finance to move from the back office to an architect of value, I wouldn’t really call it transformation.” For example, we have an enterprise-level “I’m an Ally Award,” begin CFO staff meetings with 15-minute diverse talent features and have established ongoing talent planning routines, keeping talent leadership front and center. This allows us to recognize excellence, broaden employee experiences and drive positive change. Due in large part to these efforts, attrition levels within the CFO Group are minimal, a critical advantage in a very tight labor market.